Think, Inspire & Create
At Think, Inspire & Create, we are a people centric consultancy – that’s what makes us different. We believe that change is successfully achieved when it is driven by what is often a business’ largest asset – its people. We help businesses deliver sustainable change through their people.
✓ Develop the right behaviours.
✓ Develop your thinking into tangible plans.
✓ Set clear goals and desired outcomes.
✓ Practical and tangible steps to aid change.
✓ Create a dynamic working environment.
✓ Access to a cross section of skilled consultants.
Creating Learning Cultures
Behaviour Led Business Change
Business Process Reviews
Customer Journey Reviews
Credit Management Expertise
Interim Management Support
Why creating a ‘listening culture’ can help you, your people and your customers... HBR article cited the connection between happy employee + happy customer = better profits? Click here to read the article. We believe one of the foundation principles for happy...read more
Here’s a creative and innovative way to open a coaching conversation. This incredibly artistic visual allows one to step away from ‘good v bad’ and into ‘I’m just drying off from the rain and have started to feel the sun’. It has proven to be a refreshing and...read more
Ditch the small talk tango and start by asking them how they feel on key topics and what’s stopping them? One of the team on our listening and coaching programme came up with this simple way of opening the conversation. It’s working really well for him and his...read more
Hayley and the Think Inspire & Create team have surpassed all my expectations. I have found their direct but supportive approach refreshing.
They have challenged my outlook and provided a framework to allow me to grow and learn a great deal in a very short space of time. Their impact is not limited to individuals but is being felt across the business and allowing us to stride through change with confidence and enthusiasm, not trepidation.
Jenny Barlow – Process & Systems Director
UK Water Company
We engaged Think, Inspire & Create to carry out a transformation in our contact centres. I wanted an organisation that could challenge us in best in class in customer service experience, who’s values were aligned to ours and who could work with us as a partner to effect the transformation.
The team have more than matched these requirement.
Customer Service Director
Renewable Energy Company
Think, Inspire & Create take accountability not only for the work they are leading, but also in ‘doing the right thing’.
They have helped inspire teams to re-set what good looks like and inspiring others to achieve it.
Customer Service Director
“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”