Changing the Conversation

Changing the Conversation

Changing the Conversation We all know that communication is vital in all parts of the life – working with systems is no different. When a challenge arises in a business’s system there are often a wide range of stakeholders with different perspectives on what the...
Impractically Practical?

Impractically Practical?

Impractically Practical?   It’s 2 months since GDPR came into effect and businesses still seem to be finding their feet when communicating with their customers. The strive to ensure compliance doesn’t always make for a great customer experience. Is it impractical...
How do you approach problem solving in your team?

How do you approach problem solving in your team?

How do you approach problem solving in your team? There are many barriers to change in an organisation and the ability to resolve problems individually and collectively is one of them. When faced with a problem there are 3 common responses people have: they become...