What Makes a Successful Change?

What Makes a Successful Change?

What Makes a Successful Change?   A shocking 70% of change initiatives fail.  It’s a large number and the costs associated with it, even bigger.  So why does it happen? Why, with a detailed vision, plan and specialist change team do so many change initiatives...
Who Created the Process in Your Business?

Who Created the Process in Your Business?

Who Created the Process in Your Business? When is the last time you reviewed the processes in our business?  Are you continuously improving or are you still doing the process the way Jean started doing it in 1995? Do you know why you do what you do? How it helps the...
New Business With Wave

New Business With Wave

Today at Think, Inspire & Create, we are pleased to announce our newest client, Wave. A joint venture between Anglian Water Business and Northumbrian Water Business. We will have staff members in both Peterborough and Durham, at the Anglian Water Business office...
Active Listening Event

Active Listening Event

This was our first public event here in Oxfordshire and it was a huge success. It was great to see some familiar faces and to meet many new ones too. We were inspired and excited by the positive comments from our ‘Active Listeners’ both on the evening and...
Is your Operational Philosophy fond of Listening?

Is your Operational Philosophy fond of Listening?

Why creating a ‘listening culture’ can help you, your people and your customers… HBR article cited the connection between happy employee + happy customer = better profits? Click here to read the article. We believe one of the foundation principles for happy...