Who We Are
We are a team of skilled practitioners, consultants and trainers who provide an alternative approach to Business Process Improvements and People Skills Development.
Hayley Monks
Founder of Think, Inspire & Create Hayley is an inspirational leader, highly-motivated, with a ‘can do’ attitude. Having worked in senior executive roles in corporate management, she is an experienced operational and transformational expert. She understands what good looks like and uses her experience and capabilities to lead a team of hand-picked and highly skilled practitioners, to work with businesses across the UK, helping them to optimise their organisation.
Lisa Pittaway
Lisa, is an ultra organised and energetic individual who won’t stop at anything short of perfect!
As the Administration Manager, Lisa enjoys keeping the office in order and thrives on new challenges. With many years of experience in administrative roles, she brings a wealth of knowledge and understanding to ensure things run smoothly.
Pip Brown
Pip is a highly motivated and experienced professional with a passion for people and team development. She has led large teams through programmes of change and continuous improvement, using her strong communication and leadership skills, with the ability to create real follower-ship. Having been successful in several different roles within the Aviation industry, Pip has an energetic and proactive approach with a proven ability to lead projects under pressure.
Juliet Summers
Juliet is passionate about supporting and inspiring people to thrive in their careers and unleashing the talent in businesses to drive success. She is a talent management expert with over 20 years experience in the retail and utility industries. She has driven talent strategy, practices and led teams alongside coaching, mentoring and supporting the development and progression of many individuals over the years. Qualified and experienced with a can do attitude and collaborative approach. Insightful, supportive and focussed, she gets a buzz from helping people get unstuck, get on and seeing them succeed.
Helen Rints
Helen is a seasoned operational leader. Having spent many years at Dun & Bradstreet she has a wealth of debt management knowledge and expertise. She has worked on a number of utilities and non-utility projects and brings structure, organisation and planning skills to develop effective and efficient working practices, helping to transform operational performance
Each member of TICL brings something different to the team. Like a jigsaw puzzle that has a selection of different shapes, we have a selection of different skills and capabilities which together creates the perfect team blend.
Our collective operational, management and leadership experience spans many decades, in multiple sectors; from retail to aviation, education to utilities, from sales to debt, service to operations and HR talent management too.
How we work as a team and with our customers underpins everything we do. Our team TICL ethos and values are what drives us and is central to who we are and what we do. Don’t just take our word for it – see what our customers say.